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MSGTAG Support

If you have any questions about MSGTAG products and their use, we suggest you first consult the resources in this section. You'll find a collection of frequently asked questions (FAQ) and tutorials for each of the MSGTAG products.

Users of MSGTAG Status have access to unlimited email technical support. The details for reaching our Technical Support team are emailed to you when you purchase one of these products.

FREQUENTLY ASKED QUESTIONS

MSGTAG FREE SUPPORT
MSGTAG STATUS SUPPORT
MSGTAG VERSION UPDATES


Finally, if you can't find your question answered here, you're welcome to fill in the feedback form which is reviewed regularly. Please include the following information :

  • Your MSGTAG version number. This can be found in MSGTAG's Help->About window.
  • The operating system of your computer, such as Windows XP or Windows 2000.
  • The e-mail software you are using, such as Outlook, Outlook Express, or Eudora.
  • The type of Internet connection you have, such as Dial-up, DSL, or LAN.
  • The name of your Internet Service Provider (ISP)
  • A list of any other software that was running when the problem occurred. Norton's Anti-Virus, AVG, and other security products are good examples of what to list here.

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